Guest experience
What Should You Include in an Airbnb Welcome Book?
A good welcome book answers the questions guests are most likely to ask before they ever have to text you.
Your welcome book does not need to contain everything about the property. It needs to make the stay easier.
Start with the essentials
- Wi-Fi name and password
- Parking instructions
- Check-in and checkout details
- House rules
- Trash and recycling
- TV and appliance instructions
- Emergency and contact information
Then help guests enjoy the destination
The most useful guidebooks go beyond the house. Add a short, curated list of restaurants, coffee shops, groceries, beach access, attractions, and a few personal favorites.
Do not try to list every business nearby. Ten strong recommendations are more useful than fifty random ones.
Make it easy to find
This is where many hosts miss the point. A perfect guide buried inside an old message is still hard to use.
A QR code in the rental lets guests scan once and open the information on the phone already in their hand.
PLAQRD takes that information and turns it into a branded mobile guide, so your welcome book feels less like a document and more like part of the property.
Build a guest guide people actually use.
PLAQRD creates a branded mobile guide for your rental and gives guests a simple QR touchpoint inside the property.
Start for free →