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Terms of Service

Effective date: July 14, 2026. These terms govern your access to and use of Plaqrd's platform, digital guide products, and related services.

01

Acceptance of Terms

By accessing or using any part of the Plaqrd platform, including plaqrd.io and any associated mobile or web application (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Plaqrd, LLC ("Plaqrd," "we," "us," or "our"), a company operating the Plaqrd platform. We reserve the right to update these Terms at any time. Continued use of the Service after any such changes constitutes your acceptance of the revised Terms.

02

Description of Service

Plaqrd provides a digital guide platform that enables property owners, businesses, event organizers, and other clients ("Clients") to create interactive, QR-code-accessible digital guides ("Placards") for their guests, customers, or attendees. These Placards may include property information, local recommendations, event details, Wi-Fi credentials, host contact information, and other curated content.

Plaqrd's Service is offered via web-based applications accessible through a standard web browser on any device. Physical placard hardware (acrylic stands, printed QR cards, and similar items) may also be offered as part of a Client's package. The Service is intended for use by individuals aged 13 and older.

03

Accounts and Registration

Certain features of the Service require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify Plaqrd immediately at legal@plaqrd.io if you suspect any unauthorized use of your account. Plaqrd is not liable for any loss or damage arising from your failure to protect your account credentials.

Plaqrd reserves the right to suspend or terminate any account that violates these Terms, engages in fraudulent activity, or is otherwise used in a manner inconsistent with the purpose of the Service.

04

Acceptable Use

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Collect or harvest personal data about other users without their explicit consent.
  • Introduce viruses, malware, or any other harmful code into the Service.
  • Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems.
  • Use automated scripts, bots, or scrapers to access, collect, or interact with the Service without prior written permission from Plaqrd.
  • Resell, sublicense, or commercially exploit any part of the Service without a written agreement with Plaqrd.
05

Client Content and Responsibility

Clients who create Placards through the Service are solely responsible for the accuracy, legality, and appropriateness of all content they upload or publish ("Client Content"). Plaqrd does not review all Client Content prior to publication and does not endorse any Client Content.

By submitting Client Content, you grant Plaqrd a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute that content solely for the purpose of providing the Service. You represent and warrant that you own or have the necessary rights to all Client Content you submit.

Plaqrd reserves the right to remove any Client Content that violates these Terms or that Plaqrd, in its sole discretion, deems harmful, inaccurate, or otherwise inappropriate.

06

Intellectual Property

The Plaqrd name, logo, platform design, software, and all associated intellectual property are owned by Plaqrd, LLC and are protected by applicable copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use Plaqrd's trademarks, logos, or other proprietary materials without prior written consent.

All software, code, and technology underlying the Service are the exclusive property of Plaqrd. You may not copy, modify, distribute, sell, or lease any part of the Service or its underlying technology without express written permission.

07

Third-Party Services and Links

The Service may contain links to third-party websites, services, or applications (including but not limited to Google Maps, Airbnb, VRBO, and local event calendars). These links are provided for convenience only. Plaqrd does not control, endorse, or assume responsibility for any third-party content, products, or services. Your use of any third-party service is subject to that service's own terms and privacy policy.

08

Payments and Subscriptions

Certain features of the Service are offered on a paid subscription basis. All fees are stated in U.S. dollars and are non-refundable except as expressly set forth in a separate written agreement or as required by applicable law. Plaqrd reserves the right to modify pricing at any time with reasonable advance notice to existing subscribers.

Failure to pay applicable fees may result in suspension or termination of your access to paid features. You are responsible for all taxes applicable to your use of the Service.

09

Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PLAQRD DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PLAQRD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF PLAQRD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PLAQRD'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO PLAQRD IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00).

10

Indemnification

You agree to indemnify, defend, and hold harmless Plaqrd, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your Client Content, or your violation of these Terms.

11

Termination

Plaqrd may suspend or terminate your access to the Service at any time, with or without cause or notice, including if Plaqrd reasonably believes you have violated these Terms. Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation. If the dispute is not resolved within thirty (30) days, it shall be submitted to binding arbitration in Myrtle Beach, South Carolina, under the rules of the American Arbitration Association.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

13

General Provisions

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Plaqrd regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Plaqrd's failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. You may not assign or transfer your rights under these Terms without Plaqrd's prior written consent. Plaqrd may freely assign its rights and obligations under these Terms.

14

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Plaqrd, LLC

Myrtle Beach, South Carolina

legal@plaqrd.io